Information for Patients
If you're new here, we know that reaching out for help with your mental health can be the hardest part. It’s frustrating to finally sit down for an appointment, only to find out that the provider isn’t the right fit for your needs or doesn’t prescribe the medication you're looking for. That’s why we take certain steps for scheduling new patient appointments, to help connect you with the provider who’s the best match for your care.
Scheduling Your First Appointment
​After you submit the new patient inquiry form, someone from our team will reach out to set up your appointment. Since we’re a small practice, it might take a day or two to get back to you if we’re handling a lot of inquiries at once. But don’t worry, we know how important this is and will get back to you as soon as we can. Look out for a call from 314-567-1958, and feel free to save the number so you’ll know it’s us when we’re ready to schedule.
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When you receive the call to schedule, we will review your insurance network status and the available providers. At this time, we will collect a deposit ($50 for those with in network insurance, Private Pay patients will pay the cost of the appointment). This deposit is mandatory to schedule the first appointment and is only forfeited if you do not show for the appointment or cancel with less than 24 hours notice. The deposit will be attributed to any cost you may owe for the appointment. If your insurance covers the full cost of the appointment and your out-of-pocket balance is $0, we will refund the deposit.
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Once your appointment is scheduled, you will need to complete the intake paperwork. We know - more paperwork? - we promise it lightens up after this. If you can get the paperwork completed as soon as possible, it does optimize the ability for us to move up your appointment if a sooner spot becomes available.
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If you're ready to move forward, start here:
Forms
Once You Have Scheduled
Please complete the forms below. This allows us to bill your insurance and to see you! These can also be found on the patient portal.
Who Can We Talk To?
These forms let you tell us with who we can share information.
The first one is a standard records request where we can obtain or share your records.
The second form tell us who (if anyone) in your personal life we can talk to if they contact us.
If You're an Established Patient
Did your insurance change?
Send us your new card and we will update your chart.
We will also verify the mental health benefits like we did when you first started here and let you if there are any important details that you should know about your new coverage.